Privacy Policy

Policy last updated: May 29, 2025

Introduction

Modavib values our relationship with you and your privacy is of utmost importance to us. This Privacy and Cookie Policy describes the personal information we may receive when you use Modavib’s website and its services (as defined in our Terms of Use), how and why we receive this information, your rights and choices, and our efforts to protect this information. For a complete discussion of your privacy rights, please see the Description of Your Rights Under Various Laws.

When you provide Modavib with personal information, you agree to provide only true, accurate, current, and complete information.

This Privacy Policy does not apply to the practices of companies that Modavib does not own or control, or to individuals that Modavib does not employ or manage, including any third parties from whom Modavib may obtain or to whom Modavib may disclose users' personal information. The practices of third parties to whom Modavib provides your personal information are governed by their respective privacy policies, however, they are obligated to process your personal data provided to them by Modavib only for the specific business or commercial purpose that you provided it to Modavib.

This Policy supersedes all previous disclosures we may have provided to you about our privacy practices. We reserve the right to change this Policy at any time. Any changes to this Policy will be effective immediately upon posting of the revised Policy on the Modavib website. If there are material changes to this Policy or our privacy practices, they will be effective immediately upon posting the updated Policy and its updated date on the Modavib website, and we will seek your consent where necessary.

Categories of Personal Information We Collect (Including Information Collected in the Past 12 Months)

For customers and visitors to our websites and stores, we may process the following categories of Personal Data that have been processed by us in at least the past twelve months:

Identifiers: such as your real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name,

Personal Information: such as your name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, education, employment, employment history, bank account number, credit card number, debit card number, gift card, rewards program and coupon code information, or any other financial information

Characteristics of protected classifications under California and federal law: such as age or race, national origin

Commercial Information: such as records of personal property, products or services purchased, obtained or considered, and other purchasing or consuming histories or tendencies

Internet or other electronic network activity: Information may include, but is not limited to, browsing history, search history, and information about a consumer's interaction with an Internet website application or advertisement.

Geolocation information: such as “bill to” address, location information (continent, country, region, state or province, zip code, city, store vicinity, and “ship to” address

Audio, video information: such as video and images from in-store cameras and audio messages, or information you provide for use with artificial intelligence tools.

Professional or employment-related information: may include professional or employment-related information provided by employees and job applicants.

Inferences drawn from any of the above information: may be used to create profiles about our visitors reflecting their preferences, characteristics, behaviors, psychological trends, predispositions, actions, attitudes, intelligence, abilities, and talents.

Sensitive personal information: such as your social security number, driver’s license, state identification card, account login number, financial account, debit or credit card number, and any required security or access codes, passwords, or credentials that allow access to an account, precise geolocation.

Categories of sources from which personal information is collected

Your personal information may be obtained through:

You: We collect information directly from you when you: purchase or return an item through our online e-commerce store; contact us with a question or comment; submit a product rating and/or review; agree to receive promotional emails from us or communicate with us; save or add items to your shopping bag; create a Modavib account; respond to a survey or questionnaire, participate in customer or market research; browse our website and click on features or products; contact customer service; apply for a job; or fill out any form on our website.

Your device or browser: When you visit our Platform, interact with our social media pages or online ads, or open our emails, certain information is automatically collected from your device or browser and analyzed.

Third parties: We work with third parties that provide services to us or you, such as analytics, advertising, shipping and fulfillment, and technology companies. These third parties share the information they collect with us. Your information may also be collected and processed by third parties, such as your chosen payment provider, who will process your information independently in accordance with their own privacy statements. Your information may also be shared with us by others, such as your friends and family, when they use services on our Platform; for example, to send you an e-gift card or ship an order to your address.

Social Media Platforms: Social Media Platforms share information with us. You can review the privacy statements of social media platforms to learn how they collect and use your information.

Cookies: Modavib uses cookies (small files stored on your device or browser), pixel tags (tiny graphic images embedded in websites or emails), and other similar technologies to automatically collect information when you visit or interact with our Platforms, or interact with our emails. For a full discussion of our use of cookies, please see the “Cookies and Other Tracking Technologies” section below.

Specific Business or Commercial Purposes for Collecting and Disclosing Personal Information, Including the Past Twelve Months

Due to your existing contractual or pre-contractual relationship with us, we may collect and process your personal information for the following purposes:

To process your online purchases on our Services, including fulfilling transactions and maintaining details of your order history;

To contact you and provide you with the products, services, information and/or assistance you have requested;

To manage your electronic subscriptions;

To resolve claims arising from the performance of the agreement between you and us.

In addition, we may also collect and process your personal information for the following purposes:

To provide you with recommendations and information that may be of interest to you;

To create and display advertising and measure or understand its effectiveness (including, but not limited to, targeted advertising); and

To perform business analytics

We may also collect and process your personal information for the following purposes, which are necessary for us to pursue our legitimate interests:

To ensure that the information and content provided in our Services are presented in an effective manner;

To improve the apparel we design and/or manufacture to better meet market expectations and to improve our online platform to make it easier to use;

To protect the integrity and operation of our Services and for internal operations, including troubleshooting, data analysis, testing, research and service improvement;

To keep you informed of any changes to our Services;

To take legal action to protect your safety or rights or the safety or rights of Modavib or others; and

To comply with requests from authorized law enforcement agencies.

Categories of third parties to whom your personal information has been disclosed (including in the past twelve months)

Categories of third parties to whom your personal information may be disclosed include:

Business communication and collaboration tool providers,

Data analytics providers,

Data storage service providers,

Payment processors,

Advertising network providers,

Sales and marketing tool providers,

Product infrastructure tool providers,

Product engineering and design tool providers,

Order fulfillment providers,

E-commerce providers,

Financial and accounting tool providers,

Social networks,

Security tool providers,

Government entities

Categories of personal information sold or shared in the past 12 months

Modavib does not sell personal information. We share personal information with certain businesses with whom we have relationships in order to provide goods and services to our customers. Some of these businesses may require consumers to directly enter their personal information in order for them to provide services to Modavib, for example, consumers directly enter personal information and sensitive personal information to payment processing vendors, or record your customer service conversations with our customer service vendors to improve your service experience. In each case, the third-party business is required to limit the scope of its processing of personal information to the purposes for which Modavib has entrusted it.

Modavib also shares your personal information for the purpose of targeted advertising to bring you products that best match your shopping preferences.

Categories of personal information shared may include:

Identifiers

Personal information

Commercial

Geolocation

Internet or other electronic network activity information

Information derived from the information obtained above

Categories of third parties with whom personal information is sold or shared

Categories of third parties with whom your personal information may be shared include:

Business communications and collaboration tool providers

Data analytics providers

Data storage service providers

Ad networks

Cookies providers

Sales and marketing providers

Product infrastructure providers

Product engineering and design providers

Order fulfillment providers

E-commerce providers

Financial and accounting providers

Social networks

Security tool providers

Specific business or commercial purposes for which personal information is sold or shared

Modavib relies on third-party vendors to support and assist with our services and products. We may disclose your personal information to such third parties to help us conduct business with you and provide you with the best products and services. To achieve this goal, we may contract with various third parties, including, but not limited to, payment processors, website hosting partners, banks, cookie providers, etc.

We also work with advertising, marketing and analytics partners to serve ads on this website or other websites using information collected through industry standard technologies such as cookies, web beacons and pixel tags. These entities may receive your information at different times and across websites when you use our services.

Notice Regarding Your Right to Opt-Out of Sale/Sharing

You have the right to opt-out of Modavib sharing your information with third parties. Modavib recognizes "opt-out preference signals" (OOPS), which is a configuration you can make in your browser to communicate with our website. Depending on your browser provider, you may be able to automatically opt-out of processing your personal information in your browser settings. If your browser does not allow OOPS, the easiest way to opt-out of us sharing your personal information with third parties is to use the "Do Not Sell/Share My Personal Information" signal linked here. If this is not convenient, you can also submit an opt-out request by submitting a personal information request. You can also contact us at info@modavib.com.

Data Collection from Minors

13-17 Years Old

We have no actual knowledge that we sell or share the personal information of anyone under the age of 18. If a person over the age of 13 and under the age of 18 wishes to provide Modavib with personal information, participate in personal advertising from us, or use our services, we will provide an email address link for that person to opt-in. Please send an email to info@modavib.com to opt-in. You can opt-out at any time by following the steps below.

Under 13 years old

We do not knowingly collect, maintain or use personal information from children under the age of 13 in the UK or an equivalent age in other jurisdictions (e.g. 16 in the EU) without parental consent. No part of our Platform is directed to children under the age of 13. Users must be at least this age to access, use or register for the Services. If we become aware that personal information from a child under the age of 13 has been collected without first obtaining verifiable parental consent, we will promptly take steps to delete such information and terminate the child's account.

If you are under 13 years of age, before accessing our Site or providing us with your personal information, you must first provide us with your parent's signed written consent, which you can provide to us at info@modavib.com.

If you are a parent and you believe that we have inadvertently collected personal information from your child under 13 years of age without your consent, you may email us at info@modavib.com to have this removed from the Services.

Additional Information About How Modavib Manages Your Personal Information

If Modavib is sold to or merged with another company, or declares bankruptcy, some or all of the Personal Information collected about you may be transferred to a third party as part of the transfer of assets, provided that the acquirer agrees that the Personal Information will be subject to the same or substantially similar privacy protections as set forth in this Privacy Policy.

Modavib collaborates with UK government agencies, law enforcement, and authorized security organizations to protect your information, including Personal Data, from fraud and misuse.

During fraud investigations, we may share necessary information (including Personal Data) with:

UK authorities (e.g., National Crime Agency, Financial Conduct Authority);

Fraud prevention agencies (e.g., CIFAS, UK Finance);

International partners, only where permitted under UK law (including the Data Protection Act 2018 and UK GDPR).

Except as otherwise provided in this Privacy Policy, we will only share your Personal Information with the categories of third parties and service providers described in this Privacy Policy, unless we have irreversibly deleted any information that directly or indirectly identifies you.

We may collect, use, transfer, and disclose Non-Personal Information for any purpose, including providing it to other parties for marketing, advertising, or other uses.

Notice of whether Modavib uses or discloses sensitive personal information

Modavib (operated by CSJO LTD) does not use or disclose sensitive personal data, except for purposes permitted under UK GDPR and the Data Protection Act 2018, including but not limited to:

Providing goods and services;

Preventing, detecting, and investigating security incidents;

Combating fraud, deception, or illegal activity;

Ensuring the safety of individuals;

Facilitating services provided on Modavib’s behalf;

Maintaining the quality and safety of Modavib’s products and services;

Processing where such data is not used to infer characteristics about individuals.

All processing adheres to UK data protection laws and respects individuals’ rights under the UK GDPR.

How long do we retain your personal information

Modavib retains personal information for as long as necessary to fulfill the purposes for which it was collected and to continue providing services. Accounts will be deleted if they are inactive for more than one year (no purchases, no account access, or no website visits). When we no longer have a legitimate business purpose for retaining your personal data, or when you ask us to delete your personal data (unless one of the exceptions noted in this policy), we will delete your personal data from our systems and records and direct our service providers to do the same, which may include taking steps to anonymize it so that you can no longer be identified. However, please note that if you request deletion of your information and subsequently revisit our website and provide us with your information again for a specific purpose, we will retain your information as described herein.

How We Protect Your Personal Information

Protecting your personal information is important to us. We use industry-standard technologies to protect the security of your personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Interruptions, attacks, human error, system failures, unauthorized use, or other factors may compromise the security of user information at any time. Therefore, while we strive to protect your personal information and take reasonable steps, we cannot 100% ensure or warrant the security of any information transmitted to us.

Explanation of Your Rights Under Various Laws

Rights of EU Residents

EU residents have the right to access personal information we hold about them, request amendments to such information, and receive such information in a structured and standard format. EU residents may also request that we delete their personal information or restrict our processing of such information. EU residents have the right to object to the processing of their personal information. Under EU law, residents’ requests for deletion and objection to the processing of their personal information may be subject to certain restrictions. To exercise these rights, please contact us. EU residents also have the right to complain to their local supervisory authority about the processing of their personal information.

How to exercise your rights and what happens in the process

Modavib extends to all customers and individuals located in the United Kingdom the ability to make privacy requests (which we call Personal Data Requests), regardless of whether UK data protection laws specifically grant you these rights. Modavib reserves the right to modify or terminate this policy at any time in its sole discretion and may limit Personal Data Requests to only those rights required under UK GDPR and the Data Protection Act 2018. The easiest way to submit a request is by completing a Personal Data Request form.

Except for requests to opt-out of the sale or sharing of personal information, Modavib will verify the identity of the person before executing any such request. For your request, if you have an account with us, we will ask you to log in to verify your identity. If you are not logged in, we may ask you to provide an email address, order number from a previous order, or other information that we believe will allow us to verify your request. For all requests, Modavib will verify the identity of the individual by matching that individual’s name, email address, and phone number to its existing records. To verify certain requests related to your Personal Information, Modavib may ask you to sign a declaration under penalty of perjury that the information requestor is the owner of the Personal Information being requested. Therefore, upon receipt of a request for or relating to Personal Information, Modavib will contact the requestor to obtain a signed declaration. If Modavib is unable to verify an individual’s identity based on the information in its existing records, Modavib may request that the individual provide additional information, which will be used solely to verify the identity of the individual seeking to exercise the privacy options outlined herein and for security or fraud prevention purposes. If Modavib is unable to verify the individual’s identity, Modavib will notify the individual.

We will promptly execute your request for personal information upon verification of your identity, subject to any legal restrictions on Modavib's execution of that request.

You may choose to have an authorized agent submit a request for personal information on your behalf. We will honor requests made by your agent in the same manner and will only execute them after we have verified your identity to ensure that the request is truly yours. To use an authorized agent, you must provide the agent with a signed authorization. In addition, you may be required to verify your own identity to Modavib or confirm directly with Modavib that you authorize the agent to submit a request for personal information on their behalf. Modavib may deny the agent's request if the agent does not submit proof that you have authorized them to act on their behalf. However, such a requirement does not apply if a person has provided the authorized agent with a power of attorney under the laws of their state of residence.

To use an authorized agent, you must provide the agent with a signed authorization to submit the request. The authorized agent should send the request to info@modavib.com and attach a signed authorization from the data subject. We may deny the agent's request if the agent does not submit a signed authorization that proves that it has the data subject's authorization.

Cookies and Other Tracking Technologies

A cookie is a data file that is saved to your computer's hard drive when you visit a website. A "session cookie" expires as soon as you end your session (i.e., close your browser). A "persistent cookie" stores information on your hard drive so that when you end your session and return to the same website later, the cookie information remains available.

Cookies and Opt-out Preference Signals: We use both session and persistent cookies, as well as other tracking technologies (including, but not limited to, pixel tags and web beacons), directly or through third-party partners. These cookies enable us to operate our Services in accordance with your requirements and facilitate your browsing and use of our Services, thereby providing you with a seamless experience (for example, we remember your preferred language and display our Services content accordingly). Please note that we use cookies to conduct traffic and business analysis and statistical activities. Using these tools enables us to understand how you use our Services and improve them, as well as to provide you with targeted advertising.

You can choose to have your computer warn you each time a cookie is being sent and decide whether to accept it, or you can choose to turn off all cookies. In addition, Modavib can recognize "opt-out preference signals" (also known as "global privacy controls"). If your browser supports this feature and you have enabled it, only necessary cookies will be loaded. However, if you turn cookies off, you will not be able to use many features that enhance your website experience and some of our services will not function properly.

If you agree to our use of cookies but later wish to opt out, you can do so at any time through your browser settings, which will allow you to delete cookies that have already been set and change your browser settings to block all or some further cookies.

Tracking technologies: We use certain tracking technologies to ensure that our website works as intended and to provide you with a good experience. Most of our trackers are either "strictly necessary", meaning they are essential for the operation of our website, or "functional", meaning they enhance our website functionality and remember your preferences on our website. You can opt out of these trackers, but your website may not function properly. To see a list of our trackers and what they are used for, please contact us at info@modavib.com.

Pixels, Web Beacons, Google Analytics and Other Technologies: We also work with advertising, marketing and analytics partners, such as Google, Meta and TikTok. These partners may use cookies, web beacons, pixel tags and other storage technologies to collect or receive information from our website and elsewhere on the internet. Web beacons, also known as web bugs or pixel tags, are small clear graphic images loaded on a web page or email. It is used to analyze web page or email browsing. These beacons or pixels are used to count online ad impressions or understand the effectiveness of advertising campaigns, among other things. They may also be used in conjunction with cookies attached to your device to track your activities across websites. These technologies record your visits to our website and your interactions with our website and other online visits. We use this information to provide measurement services, target and serve ads, or to serve ads on this or other websites, we use information collected through industry standard technologies such as cookies and pixel tags. These partners may receive information about you at different times and across websites when you use our services. Our corporate affiliates may also receive your personal information when you use our services.

We may use third parties, such as Google Analytics, to help us collect and analyze information about visited areas of the website (such as pages visited, dwell time, search terms, and other interaction data) to evaluate and improve user experience and the website. These third parties may use cookies and other tracking technologies. To learn more about Google Analytics or prevent Google from storing and processing such data (including your IP address), you can download and install the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. You can also get more information about Google Analytics data privacy and security at the following links:

https://policies.google.com/technologies/partner-sites

https://support.google.com/analytics/topic/2919631

We do not track or collect information about the content of videos you watch on our website.

We do not use session replays except for limited internal purposes such as troubleshooting and maintaining our website and improving your experience.

Automated decision-making tools

We use automated decision-making tools or processes to prevent abuse of the website and to protect you from fraud when you purchase through our website. This may result in the transaction being declined. If you disagree with this decline, please contact our customer service department.

Purchases

We ensure that you will only pay for the authorized items you order.

You may choose to save certain information, including your personal information, in our systems to facilitate future purchases. This information will be stored on your computer in the form of a "cookie" (see above for more information on cookies). Even if you are required to enable cookies to shop online, if you choose not to do so, no information will be saved through cookies.

Registering for an account with Modavib will make your checkout faster and more efficient, and provide easy access to your order history, shipping preferences, wish lists and special offers.

Electronic Subscriptions

If you subscribe to our electronic subscriptions, you will be the first to receive information about upcoming promotions, online exclusive discounts and more. For example, you can subscribe to our Modavib email newsletter and store mailings at checkout and throughout our services.

You can always unsubscribe from these electronic subscriptions, and we have a Contact Preference Center where you can manage these subscriptions so that you only receive content that interests you. For more information, please visit our Contact Preference Center or contact us.

Updating Your Information and Preferences

We provide you with a number of ways to update the information that Modavib obtains and stores, including changing your account preferences and the option to remove your emails from email updates:

To modify your account information, please let us know by modifying your preferences in the "My Account" section of this website.

To unsubscribe from electronic updates, please visit the Contact Preference Center where you can manage your subscriptions so that you only receive content that interests you. You can also click on the "Unsubscribe" link at the bottom of our updates or other electronic communications.

You may also contact us.

Please note that due to email production schedules, after opting out you may receive emails that are already in production.

If you have any questions about our Privacy Policy, please contact us.